Business Process Management
Conduct Business Process Impact Analysis
- Identify critical business processes, staff (and skills), applications, data, equipment, etc. Determine disaster / interruption Impact on business processes
- Identify internal and external dependencies continuity assumptions
- Define Recovery Time Objective (RTO) and Recovery Point Objective (RPO) requirements Identify critical function regulatory and effectiveness controls
Develop Contingency Plan
- Review service level, contract and other supporting continuity agreements
- Define disaster recovery teams, roles and responsibilities and authority authorizations
- Develop notification and Plan activation and de-activation procedures
- Develop first response procedures
- Identify disaster recovery alternatives
- Formulate strategies based on optimum cost-benefit and risk assessment
- Review strategies with recovery teams, management and customers for approval
- Develop detailed critical function recovery procedures
- Define Public Authority & community interface procedures
- Ensure appropriate Plan information confidentiality
Carry Out Plan Preparedness Validation
- Conduct Plan "Walk-Throughs" and "Tabletops"
- Develop and obtain approval for test plans and objectives
- Perform test validation exercises
- Evaluate test results and coordinate Plan change requirements
- Implement Plan process improvements based on test results
- Report validation exercise results
Develop Plan Maintenance
- Develop staff performance and procedure metrics supporting Plan objectives
- Define Plan audit metrics
- Develop a Plan maintenance process
- Develop distribution and change control procedures
- Consolidate Plan revision information
- Review Plan change requests and implement as required
- Distribute Plan updates
- Integrate updates and changes into the next validation exercise
- Recommend current operational procedures and mitigation modifications as required
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